Purchase Process – Wayexplorers | Outdoor Stove Manufacturer

1.Browse & Select

Review detailed specifications, images, pricing, and customer reviews on our product pages.
Select your desired model and quantity, then add it to your cart.

2.Checkout & Payment

3.Order Processing & Shipping

We will confirm your order within 1-3 business days. Standard items are typically in stock or have short production lead times.
After quality checks and packing, your order will be shipped via international courier or sea freight. You will receive a shipping notification with a tracking number.

4.Receipt & Confirmation

1.Inquiry & Proposal Development

Contact Us: Use our website form, email, or business line to outline your needs (product model, target quantity, customization ideas, target market, etc.).
Dedicated Support: A sales engineer will work with you one-on-one to finalize all technical details including materials, dimensions, logo etching, packaging, and certification requirements, providing a preliminary proposal.

2.Formal Quotation & Contract

Based on the confirmed proposal, you will receive a detailed Proforma Invoice (PI) specifying product specs, unit price, total value, payment terms, delivery schedule, and responsibilities.
Upon approval, a purchase contract is signed. Typically, a 50% deposit of the total contract value is required to initiate production.

3.Sample Production & Approval (Critical Quality Control Step)

We will produce 1-2 pieces of an “Approval Sample” as agreed. Sample costs are usually covered by us and credited against the bulk order.
Upon receipt, please thoroughly inspect and test the sample for craftsmanship, material, function, dimensions, and finish. Your written approval is the mandatory green light for mass production.

4.Mass Production & Progress Updates

After receiving your sample approval, we schedule mass production. Standard lead time is 25-35 working days (starting from deposit receipt and final detail confirmation).
During production, we can provide progress updates via photos or videos upon request, ensuring full transparency.

5.Final Payment & Pre-shipment Inspection

We will notify you for the remaining balance payment before production completion.
After the final payment is cleared, we conduct a comprehensive Pre-shipment Inspection (PSI), and the report can be provided to you.

6.Logistics, Customs, & Delivery

We are responsible for delivering the goods safely to the designated port (e.g., FOB Ningbo/Shanghai). We provide expert export packaging and full customs documentation (Packing List, Commercial Invoice, Bill of Lading, etc.).
We can recommend reliable freight forwarders or utilize our long-term logistics partners.

7.After-sales Service & Support

Products come with a specified warranty (please see individual product pages). We provide ongoing technical consultation and spare parts support.

OEM/ODM Services: We fully support product customization, including but not limited to Logo engraving, size adjustments, color coatings, functional modifications, and private label packaging.
Sample Policy: We strongly recommend confirming a sample before mass production. Sample fees are negotiable and often deductible. Please consult for details.
Quality Control: The entire manufacturing process follows an ISO quality management system, with multiple strict inspections before shipment.
Minimum Order Quantity (MOQ): Custom orders typically have an MOQ requirement. MOQ for standard products is lower. Specifics will be stated on the quotation.
Payment Terms: We accept T/T bank transfer, PayPal, Letter of Credit (L/C), and other corporate payment methods.
Production Lead Time: Approximately 7-10 days for standard items, and 25-35 days for custom items (starting from deposit receipt and confirmation of all details). Lead times for complex customizations are subject to negotiation.
Shipping Timeframe: Sea freight to major US West Coast ports takes approximately 25-35 days; air freight takes about 5-10 days (exact times depend on current logistics conditions).